Refund Policy

At Coffee Collective, we want you to be completely satisfied with your purchase. As all orders are roasted and ground to each customer's specification, we cannot accept returns due to "change of mind" or "don't like the flavour". 

That said, if your order is incorrect in any way (either the wrong bean, roast or grind type) then please contact

At Coffee Collective, we are dedicated to providing exceptional customer service. If you have any questions, concerns, or need assistance, please don't hesitate to use the Chat function at the bottom of this page, or email us at Your satisfaction is our priority.

Thank you for choosing Coffee Collective for all your coffee bean needs!