Shipping Policy
At Coffee Collective, we strive to provide you with a seamless shopping experience from start to finish. Below, you'll find important details about our shipping and delivery times to ensure you know what to expect when you place an order with us.
Shipping and Delivery Timeframes
When placing an order, your coffee beans will be roasted and ground to order, the next working day and the dispatched for a 24-48 hour delivery. Please take note of the following estimated delivery times for most of our products:
- 2-3 Business Days: This is the typical delivery time for most products.
If Your Order is Delayed
In the rare event that you haven't received your order within the specified time frames above, we apologise for any inconvenience. Kindly reach out to our customer support team with your order number, and we will expedite the process to track down your order's status.
Free UK Shipping for All Orders
We are delighted to offer free shipping on all UK orders, ensuring that you enjoy both quality products and a seamless shopping experience. There's no need to enter a promotion code – free shipping is automatically applied to every order you place.
Currently we do not ship outside of the UK.
At Coffee Collective, we value your satisfaction and are committed to making your shopping journey enjoyable and worry-free. If you have any further questions or concerns about shipping, delivery, or any other aspect of your order, please don't hesitate to contact us.
Thank you for choosing Coffee Collective for your coffee bean needs!